Powering Performance, Driving Reliability

Your trusted source for premium diesel parts and services. At Pro Diesels, we understand the importance of keeping your diesel engines in top condition. Explore our wide range of products and discover how we can help you achieve peak performance.

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Frequently Asked Questions

How do I place an order?

To place an order, simply add items to your shopping cart and click on the "CHECK OUT" button. Follow the prompts to enter your shipping and payment information. Once completed, you will receive an order confirmation via email.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.

How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Shipping times vary based on your location and the shipping method selected at checkout. You will receive a tracking number once your order has shipped.

Do you ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times will be calculated at checkout based on your location.

What is your return policy?

We offer a 30-day return policy for unused and unopened items. To initiate a return, please contact our customer service team with your order number and reason for return.

How do I exchange an item?

If you need to exchange an item, please contact us within 30 days of receiving your order. We will provide instructions on how to return the original item and process the exchange.

How do I know which part is right for my vehicle?

Each product page includes detailed information about compatibility. If you have any questions, feel free to contact our customer service team for assistance.

Are your parts covered by a warranty?

Yes, all our parts come with a manufacturer's warranty. The warranty period and terms vary by product, so please refer to the product page for specific details.

Can I change my shipping address after placing an order?

Changes to the shipping address can be made before the order is shipped. Please contact our customer service team as soon as possible to update your address.

How can I contact customer service?

You can reach our customer service team via email at support@prodiesels.com or by calling our toll-free number at 1-800-123-4567. We are available Monday to Friday, 9 AM to 6 PM (PST).

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us immediately with your order number and a photo of the item. We will arrange for a replacement or refund as quickly as possible.

Powering Performance, Driving Reliability

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